1 Information that We Collect
Mbi999 collects your personal information through several methods: directly from you during the registration and platform usage process, automatically via tracking technologies as you browse our platform, and from legitimate third-party sources for identity verification purposes.
During account registration, you are required to provide basic information such as your full name, email address, phone number, and date of birth. Additional information such as a copy of your MyKad or passport may be requested during the Identity Verification (KYC) process before your first withdrawal is processed. Technical data such as your IP address, device type, operating system, and browser information is also collected automatically when you access the mbi999 platform.
mbi999 only collects data that is strictly necessary to provide a secure, efficient service that meets legal requirements. We do not collect data beyond what is required for platform operations.
2 How We Using Your Data
Collected data is used for clearly defined and legitimate purposes. mbi999 will not use your data for any other purpose without first obtaining your consent. The primary purposes are:
- Account management: Create, verify, and manage your member account.
- Transaction processing: Process deposits, withdrawals, and all financial transactions securely.
- KYC verification: Meet legal requirements related to customer identification and anti-money laundering.
- Platform security: Detect and prevent fraud, unauthorized access, and suspicious activity.
- Service improvement: Analyze usage patterns to improve the overall gaming experience.
- Communications: Send account updates, security alerts, and relevant promotional offers.
- Legal compliance: Fulfill applicable legal and regulatory obligations.
3 Sharing Sharing Information with Other Parties
Mbi999 does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, there are limited situations where we may need to share your information with certain parties:
- Payment service providers: Information required to process financial transactions is shared with the payment providers we use, such as FPX processors and e-wallet providers integrated with the platform.
- Competent authorities: mbi999 will disclose information when required by law, court order, or direction from a legitimate enforcement authority.
- Technical partners: Technology service providers that assist us in operating the platform may have limited access to certain data, subject to strict confidentiality agreements.
All third parties involved in handling your data are bound by data protection agreements that ensure your information is managed to the same security standards we uphold.
4 Security Your Data
The security of your personal data is mbi999's highest priority. We implement multiple layers of technical and organizational safeguards to protect your information from unauthorized access, loss, misuse, or alteration:
- 256-bit SSL encryption for all data transmitted through the platform.
- Data stored on servers protected by multiple layers of firewalls.
- Continuous 24/7 security monitoring by our cybersecurity team.
- Role-based access control — only staff who need it can access specific data.
- Regular internal and external security audits.
- Two-factor authentication (2FA) to protect member accounts.
Important Notice: While we take all reasonable measures, no system can guarantee absolute security. You are also responsible for keeping your password and account login credentials safe.
5 Cookies & Tracking Technologies
Mbi999 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit the mbi999 platform.
Types of cookies we use:
- Essential cookies: Required for core platform functionality, including login session management. These cookies cannot be disabled.
- Performance cookies: Helps us understand how users interact with the platform for continuous improvement.
- Preference cookies: Store your preferences such as language and display theme.
You can manage or disable cookies through your web browser settings. Note that disabling certain cookies may affect platform functionality.
6 Your Rights Regarding Personal Data
As a mbi999 member and data subject, you have the following rights regarding your personal data: